Thursday, January 13, 2011

Netflix not working on Google Tv after update

The Netflix app is not working after firmware update. The app gets a error message "cannot connect to Netflix, please try again or visit Netflix.com/help". There are two options "try again" "cancel". The Google TV screen becomes black after 9 seconds.

Then I do a CTRL + ALT + DEL reset and after relogging in, Netflix works perfect.
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9 comments:

  1. geffredjsDecember 12, 2011 at 6:48 PM

    i am having the same issue

    ReplyDelete
  2. AnonymousDecember 25, 2011 at 6:47 PM

    That fix worked once. It no longer helps.

    ReplyDelete
  3. Amy and AdamJanuary 9, 2012 at 11:45 PM

    why ? i am have the same problem, i"m ready to talk it back , and i can't hook my computer up to it cause there is no VGA hookup . B.S sony , thanks alot

    ReplyDelete
  4. Amy and AdamJanuary 9, 2012 at 11:54 PM

    Ctrl Alt Del worked YEAAAAAH

    ReplyDelete
  5. dqrhodesJanuary 21, 2012 at 8:07 AM

    Your Netflix email address is not a google or gmail. Open a gmail email. Change your Netflix email address. Add in the gmail account on Google TV & it should fix your problem.

    ReplyDelete
  6. dqrhodesJanuary 21, 2012 at 8:09 AM

    Or if you have Twitter. Make Netflix & Twitter email address the same. Add Twitter to Google TV & sync.

    ReplyDelete
  7. floFebruary 10, 2012 at 1:31 PM

    What if the screen is completely black? And I can't find the delete button on the remote

    ReplyDelete
  8. holmescscsApril 3, 2012 at 10:00 PM

    Changing to a gmail account solved the problem for me, thank you!

    ReplyDelete
  9. angelaJuly 30, 2012 at 7:53 PM

    having same issue can not connect to Netflix as of today! I have a gmail address... Any fixing for this problem!

    ReplyDelete

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